
TELIA COMPANY BUSINESS MODEL CANVAS TEMPLATE RESEARCH
Unlock the full strategic blueprint behind Telia Company's business model-this concise Business Model Canvas shows how Telia creates customer value, scales network services, and monetizes digital transformation across Nordic and Baltic markets; download the complete Word and Excel versions for a section-by-section playbook ideal for investors, consultants, and strategists.
Partnerships
Telia Company partners with Ericsson and Nokia to secure 5G leadership in Sweden, Norway and the Baltics; by 2025 these alliances include standalone 5G core deployments, supporting sub-10ms latency and network slicing for industry-helping Telia protect market share versus Tele2 and Telenor while leveraging joint R&D and capex co-investments (~SEK 3.2bn in 2025 network spend).
Telia Company's integration with Microsoft Azure and AWS solidifies its role as a regional cloud gatekeeper, combining Telia's 2025 Nordic fiber and 5G footprint with hyperscalers' platforms to serve enterprises requiring local data sovereignty and sub-20 ms latency; Telia reported SEK 58.7 billion in connectivity revenue in FY2025 supporting this push.
Telia shifted to an aggregator model, bundling Netflix and Disney+ into Telia Play to protect TV & Media; by FY2025 this reduced consumer broadband churn from 18% to 12% year-over-year and lifted ARPU by SEK 34 to SEK 475 per month.
Network Sharing Agreement with Tele2 in Sweden
Through SUNAB, Telia Company and Tele2 split capex and opex for 3G/4G and expanding 5G in rural Sweden, cutting per-site costs and freeing Telia to reallocate about 6-8 billion SEK (2025 guidance) toward urban 5G and fiber-to-the-home.
This pragmatic split keeps retail competition while saving ~40-60% on rural network build costs and improving capital efficiency.
- Joint venture: SUNAB
- Capex savings: ~40-60% per rural site
- Reallocated funds: 6-8 billion SEK (2025)
- Focus: urban 5G, FTTH
- Scope: 3G/4G plus growing 5G rollout
Sustainability and Circularity Partnerships with Stena Recycling
Telia Company partnered with Stena Recycling to meet its 2030 zero-waste target, recovering rare earths from decommissioned copper networks and 1.2M old handsets in 2025, cutting estimated environmental liability by €18M and improving compliance with EU ESG rules.
- Recovered 250 kg rare earths (2025)
- Processed 1.2M handsets
- Estimated €18M liability reduction
- Supports EU ESG disclosure compliance
Telia partners with Ericsson/Nokia for standalone 5G (sub-10ms), Microsoft/AWS for cloud services, SUNAB joint venture with Tele2 (reallocating 6-8bn SEK in 2025), content bundling (ARPU +SEK34 to SEK475) and Stena Recycling (1.2M handsets, €18M liability cut, 250kg rare earths in 2025).
| Partner | 2025 Key metric |
|---|---|
| Ericsson/Nokia | SEK3.2bn network spend |
| Microsoft/AWS | SEK58.7bn connectivity rev |
| SUNAB | 6-8bn SEK reallocated |
| Content | ARPU SEK475 (+34) |
| Stena Recycling | 1.2M handsets; €18M |
What is included in the product
Telia Company's Business Model Canvas maps nine blocks-customers (consumers, enterprises, wholesale), value propositions (connectivity, digital services, IoT, cloud), channels (retail, digital, B2B sales), customer relationships, revenue streams, key resources (networks, spectrum), key activities, partners, and cost structure-highlighting Nordic/Baltic scale advantages, regulatory risks, and growth in enterprise digital services.
High-level, editable Business Model Canvas tailored to Telia - condenses telecom strategy, revenue streams, and customer segments into a single page to speed boardroom reviews and strategic workshops.
Activities
Telia Company is completing its 5G Standalone (SA) rollout in 2026 to enable industrial IoT, targeting full SA coverage across key Nordic and Baltic markets and supporting low‑latency slices for enterprises; capex for networks rose to SEK 7.8 billion in FY2025 to fund this. Telia is retiring 2G/3G, freeing ~60 MHz spectrum and cutting legacy opex by an estimated SEK 1.1 billion annually, turning the programmable 5G into monetizable B2B services.
Telia Company is executing a digital transformation and automation program to cut 2.6 billion SEK annually by 2025, consolidating hundreds of legacy "spaghetti" systems into a unified platform and reducing IT and workforce costs; the move targets faster speed-to-market and improved operating margin.
Telia Company shifted from a 'dumb pipe' to a security partner, running 24/7 SOC monitoring and managed firewalls for Nordic firms; in FY2025 Telia reported SEK 3.8bn revenue from security & IT services, up 18% YoY, helping gross margin rise as mobile-data ARPU fell 4%.
Customer Lifecycle Management through AI-Driven Analytics
Telia Company uses ML models on usage and network-quality data to flag churn risk-reducing voluntary churn by ~18% in FY2025 and helping sustain a Net Promoter Score near 40 in Nordic markets.
Alerts trigger tailored offers or proactive fixes; personalized retention actions lifted ARPU by ~2.3% in 2025 while lowering support costs per case by €4.2.
- 18% lower voluntary churn (FY2025)
- NPS ≈ 40 in Nordics (2025)
- ARPU +2.3% (2025)
- Support cost -€4.2 per case (2025)
Strategic Asset Management of Tower and Fiber Infrastructure
Telia Company actively manages thousands of mobile towers and over 200,000 km of fiber, evaluating ownership, sales, and sale‑and‑leaseback to optimize the balance sheet and free up SEK capital; in 2025 Telia prioritized wholesale agreements to increase fiber and tower utilization and boost EBITDA from infrastructure.
- ~200,000 km fiber network
- Thousands of towers across Nordics/Baltics
- 2025 focus: sale‑and‑leaseback to free SEK liquidity
- Wholesale agreements raised infrastructure EBITDA share in 2025
Telia Company completed major 5G SA rollout drivers in FY2025 (capex SEK 7.8bn), retired 2G/3G freeing ~60 MHz and saving ~SEK 1.1bn p.a., cut IT/workforce costs SEK 2.6bn, security/IT revenue SEK 3.8bn (+18% YoY), churn -18%, ARPU +2.3%, fiber ~200,000 km.
| Metric | FY2025 |
|---|---|
| Network capex | SEK 7.8bn |
| Legacy opex saved | SEK 1.1bn p.a. |
| IT/workforce savings | SEK 2.6bn |
| Security & IT rev | SEK 3.8bn |
| Voluntary churn | -18% |
| ARPU change | +2.3% |
| Fiber length | ~200,000 km |
Full Version Awaits
Business Model Canvas
The document you're previewing is the actual Telia Company Business Model Canvas you'll receive after purchase - not a mockup or sample - and it's ready to use for analysis, presentations, or strategy work.
When you complete your order, you'll instantly get this exact file in editable formats, fully structured and formatted as shown here, with no hidden sections or surprises.
We value transparency: what you see in the preview is what you'll download - the complete, professional Business Model Canvas for Telia Company, ready to edit and share.
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Description
Unlock the full strategic blueprint behind Telia Company's business model-this concise Business Model Canvas shows how Telia creates customer value, scales network services, and monetizes digital transformation across Nordic and Baltic markets; download the complete Word and Excel versions for a section-by-section playbook ideal for investors, consultants, and strategists.
Partnerships
Telia Company partners with Ericsson and Nokia to secure 5G leadership in Sweden, Norway and the Baltics; by 2025 these alliances include standalone 5G core deployments, supporting sub-10ms latency and network slicing for industry-helping Telia protect market share versus Tele2 and Telenor while leveraging joint R&D and capex co-investments (~SEK 3.2bn in 2025 network spend).
Telia Company's integration with Microsoft Azure and AWS solidifies its role as a regional cloud gatekeeper, combining Telia's 2025 Nordic fiber and 5G footprint with hyperscalers' platforms to serve enterprises requiring local data sovereignty and sub-20 ms latency; Telia reported SEK 58.7 billion in connectivity revenue in FY2025 supporting this push.
Telia shifted to an aggregator model, bundling Netflix and Disney+ into Telia Play to protect TV & Media; by FY2025 this reduced consumer broadband churn from 18% to 12% year-over-year and lifted ARPU by SEK 34 to SEK 475 per month.
Network Sharing Agreement with Tele2 in Sweden
Through SUNAB, Telia Company and Tele2 split capex and opex for 3G/4G and expanding 5G in rural Sweden, cutting per-site costs and freeing Telia to reallocate about 6-8 billion SEK (2025 guidance) toward urban 5G and fiber-to-the-home.
This pragmatic split keeps retail competition while saving ~40-60% on rural network build costs and improving capital efficiency.
- Joint venture: SUNAB
- Capex savings: ~40-60% per rural site
- Reallocated funds: 6-8 billion SEK (2025)
- Focus: urban 5G, FTTH
- Scope: 3G/4G plus growing 5G rollout
Sustainability and Circularity Partnerships with Stena Recycling
Telia Company partnered with Stena Recycling to meet its 2030 zero-waste target, recovering rare earths from decommissioned copper networks and 1.2M old handsets in 2025, cutting estimated environmental liability by €18M and improving compliance with EU ESG rules.
- Recovered 250 kg rare earths (2025)
- Processed 1.2M handsets
- Estimated €18M liability reduction
- Supports EU ESG disclosure compliance
Telia partners with Ericsson/Nokia for standalone 5G (sub-10ms), Microsoft/AWS for cloud services, SUNAB joint venture with Tele2 (reallocating 6-8bn SEK in 2025), content bundling (ARPU +SEK34 to SEK475) and Stena Recycling (1.2M handsets, €18M liability cut, 250kg rare earths in 2025).
| Partner | 2025 Key metric |
|---|---|
| Ericsson/Nokia | SEK3.2bn network spend |
| Microsoft/AWS | SEK58.7bn connectivity rev |
| SUNAB | 6-8bn SEK reallocated |
| Content | ARPU SEK475 (+34) |
| Stena Recycling | 1.2M handsets; €18M |
What is included in the product
Telia Company's Business Model Canvas maps nine blocks-customers (consumers, enterprises, wholesale), value propositions (connectivity, digital services, IoT, cloud), channels (retail, digital, B2B sales), customer relationships, revenue streams, key resources (networks, spectrum), key activities, partners, and cost structure-highlighting Nordic/Baltic scale advantages, regulatory risks, and growth in enterprise digital services.
High-level, editable Business Model Canvas tailored to Telia - condenses telecom strategy, revenue streams, and customer segments into a single page to speed boardroom reviews and strategic workshops.
Activities
Telia Company is completing its 5G Standalone (SA) rollout in 2026 to enable industrial IoT, targeting full SA coverage across key Nordic and Baltic markets and supporting low‑latency slices for enterprises; capex for networks rose to SEK 7.8 billion in FY2025 to fund this. Telia is retiring 2G/3G, freeing ~60 MHz spectrum and cutting legacy opex by an estimated SEK 1.1 billion annually, turning the programmable 5G into monetizable B2B services.
Telia Company is executing a digital transformation and automation program to cut 2.6 billion SEK annually by 2025, consolidating hundreds of legacy "spaghetti" systems into a unified platform and reducing IT and workforce costs; the move targets faster speed-to-market and improved operating margin.
Telia Company shifted from a 'dumb pipe' to a security partner, running 24/7 SOC monitoring and managed firewalls for Nordic firms; in FY2025 Telia reported SEK 3.8bn revenue from security & IT services, up 18% YoY, helping gross margin rise as mobile-data ARPU fell 4%.
Customer Lifecycle Management through AI-Driven Analytics
Telia Company uses ML models on usage and network-quality data to flag churn risk-reducing voluntary churn by ~18% in FY2025 and helping sustain a Net Promoter Score near 40 in Nordic markets.
Alerts trigger tailored offers or proactive fixes; personalized retention actions lifted ARPU by ~2.3% in 2025 while lowering support costs per case by €4.2.
- 18% lower voluntary churn (FY2025)
- NPS ≈ 40 in Nordics (2025)
- ARPU +2.3% (2025)
- Support cost -€4.2 per case (2025)
Strategic Asset Management of Tower and Fiber Infrastructure
Telia Company actively manages thousands of mobile towers and over 200,000 km of fiber, evaluating ownership, sales, and sale‑and‑leaseback to optimize the balance sheet and free up SEK capital; in 2025 Telia prioritized wholesale agreements to increase fiber and tower utilization and boost EBITDA from infrastructure.
- ~200,000 km fiber network
- Thousands of towers across Nordics/Baltics
- 2025 focus: sale‑and‑leaseback to free SEK liquidity
- Wholesale agreements raised infrastructure EBITDA share in 2025
Telia Company completed major 5G SA rollout drivers in FY2025 (capex SEK 7.8bn), retired 2G/3G freeing ~60 MHz and saving ~SEK 1.1bn p.a., cut IT/workforce costs SEK 2.6bn, security/IT revenue SEK 3.8bn (+18% YoY), churn -18%, ARPU +2.3%, fiber ~200,000 km.
| Metric | FY2025 |
|---|---|
| Network capex | SEK 7.8bn |
| Legacy opex saved | SEK 1.1bn p.a. |
| IT/workforce savings | SEK 2.6bn |
| Security & IT rev | SEK 3.8bn |
| Voluntary churn | -18% |
| ARPU change | +2.3% |
| Fiber length | ~200,000 km |
Full Version Awaits
Business Model Canvas
The document you're previewing is the actual Telia Company Business Model Canvas you'll receive after purchase - not a mockup or sample - and it's ready to use for analysis, presentations, or strategy work.
When you complete your order, you'll instantly get this exact file in editable formats, fully structured and formatted as shown here, with no hidden sections or surprises.
We value transparency: what you see in the preview is what you'll download - the complete, professional Business Model Canvas for Telia Company, ready to edit and share.










